Payment Policy
Effective Date: January 7, 2025
At SunnyLuis, we prioritize providing a secure and seamless payment experience for our customers. This Payment Policy outlines the terms and methods of payment that we accept for purchases made through our website, https://sunnyluis.com. By making a purchase, you agree to the terms set forth in this policy.
1. Accepted Payment Methods
We accept a variety of secure payment methods to make it easy for you to complete your purchase. These methods include:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit and debit cards.
- PayPal: A popular online payment system that offers an additional layer of security for your transactions.
- Other Payment Methods: We may accept other payment options based on your location or the specific product you are purchasing. Please check our website at checkout for available options.
2. Payment Security
We take the security of your payment information seriously. All transactions are processed using advanced encryption technology to ensure that your payment details are kept secure. We use third-party payment processors (such as PayPal, Stripe, or other trusted gateways) to handle your payment information, which means we never store your sensitive payment data on our servers.
During the checkout process, you will be redirected to a secure payment page where you can safely enter your payment details. Our website uses SSL (Secure Socket Layer) encryption to protect your personal and payment information during transmission.
3. Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email that includes the details of your purchase. This email serves as proof of your transaction and confirms that we have received your order. Please note that receiving an order confirmation does not guarantee shipment of the product. Your order will be processed once the payment has been verified.
If there are any issues with your payment, such as insufficient funds or a declined transaction, we will notify you promptly and request that you update your payment method.
4. Payment Authorization
By placing an order and entering your payment information, you authorize SunnyLuis to charge the total amount of your purchase, including applicable taxes, shipping fees, and other charges, to your selected payment method.
We may place a temporary authorization hold on your card for the amount of the purchase prior to charging the payment. If we are unable to authorize the payment, your order will not be processed, and we will notify you of the issue.
5. Currency and Taxes
All prices listed on our website are in U.S. Dollars (USD). If you are located outside the United States, the final price of your order may be affected by your local currency exchange rates and any applicable taxes or customs duties.
You are responsible for paying any applicable taxes or customs fees imposed by your country of residence. These fees are not included in the price of the products and will be collected by the shipping carrier at the time of delivery.
6. Payment Issues and Disputes
If you have any issues with a payment or transaction, including billing errors, please contact us immediately at info@sunnyluis.com. We will investigate the matter and work to resolve it as quickly as possible.
If you dispute a charge with your credit card company or payment provider, we ask that you contact us first to give us the opportunity to resolve the issue directly.
7. Refunds and Chargebacks
Refunds will be processed in accordance with our Refund and Returns Policy. If a chargeback is filed with your bank or payment provider for a transaction, we may cancel your order and suspend your account until the matter is resolved.
Please refer to our Refund and Returns Policy for detailed information on how refunds are handled.
8. Payment Terms and Conditions
By placing an order, you agree to the terms of this Payment Policy. SunnyLuis reserves the right to modify or update payment options and terms at any time without notice. It is your responsibility to review this policy periodically to stay informed of any changes.
9. Contact Us
If you have any questions regarding our payment methods or need assistance with your payment, please contact us at:
SunnyLuis
Street: 283 Crawford Rd, Wrightsville, Georgia (GA), United States
Phone number: (478) 864-8482
Email: info@sunnyluis.com
Website: https://sunnyluis.com